Shipping
Shipping costs vary per country and weight, please check this shipping rates table below for more details:
| UK & EUROPE | USA, AUSTRALIA, CANADA |
| 1g - 95g....................7.00€ | 1g - 95g................9.00€ |
| 100g - 500g (regular weight)...13.00€ | 100g - 500g (regular weight)...16.00€ |
| 500g - 1000g...........19.00€ | 500g - 1000g..........27.00€ |
| 1000g - 2000g...........26.00€ | 1000g - 2000g........37.00€ |
| 2000g - 3000g........35.00€ | +2000g.......40€/50€/60€ (may vary) |
| SPAIN & PORTUGAL | REST OF THE WORLD |
| 1g - 95g................5.00€ | 1g - 95g...........................9.00€ |
|
100g - 500g (regular weight)...7.00€ |
100g - 500g (regular weight)...16.00€ |
| 500g - 1000g............12.00€ | 500g - 1000g.........27.00€ |
| 1000g - 2000g............20.00€ | 1000g - 2000g........37.00€ |
| 2000g - 3000g.............30.00€ | +2000g.......40€/50€/60€ (may vary) |
Delivery times:
Spain & Portugal: 2 to 7 days.
UK & Europe: 5 days to 2 weeks.
USA, Australia & Canada: 1 week to 5 weeks.
Rest of the world: 2 weeks to 5 weeks.
Shipping Delays: Parcels may take longer than usual to arrive to its destiny due various reasons: holidays, customs, country's legislations... Please be patient, there's nothing we can do about it.
If your order hasn’t arrived within a reasonable time frame, please contact us at olibvintage@gmail.com or at the "Contact" section above.
Please note that we are not liable for lost or missing orders that have been delivered. Always make sure that all the details concerning your shipping address, including your full name is correct, you can also add a phone number for a more secure delivery. Once an order is placed, the delivery address cannot be changed.
Items weight:
Small items such as jewelry, small objects, tops, skirts and dresses weight less than 500gr, while larger items such as wool jumpers, coats and leather pants weight between 500gr to 1000gr. When placing an order with multiple pieces, each item's weight will be added and the total weight will be calculated. Shipping costs are based on weight. Shipping costs are automatically added at checkout.
Customs charges:
additional questions
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Do you ship to my country?
Yes, we ship worldwide! However, if you cannot find your country at checkout, please message us at olibavintage@gmail.com
For further information take a look at the "Shipping" section above.
Do you accept returns?
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. You will receive your refund in store credit.
The customer is subject to delivery costs when handling a return.
To start a return, you can contact us at olibavintage@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at olibavintage@gmail.com.
What do I do if my order still has not arrived?
All orders are shipped with tracked delivery so you can always track your order while it is traveling. A tracking number will be sent to you once your item is shipped.
International shipping outside Europe may take up to 5 weeks to arrive to its destiny, however due the covid pandemic parcels are taking longer than usual to arrive.
If your order hasn’t arrived within a reasonable time frame, please contact us at olibavintage@gmail.com or at the "Contact" section above.
Please note that we are not liable for lost or missing orders that have been delivered. Always make sure that all the details concerning your shipping address, including your full name is correct. Once an order is placed, the delivery address cannot be changed.